Help and Support

 

Pre-Order Management

Use My Account to manage your Compass Games orders.  Click "My Account" at the top of the page.


Compass Games website with My Account and Cart highlighted

 

If you paid for your pre-order, view them under My Orders.  If you chose Pre-Order and Pay Later, click that link to view those orders. Manage each order by clicking the yellow highlighted row containing the pre-order.

My Account interface

 

 

 



Coupon Codes

Using coupon codes starts with your shopping cart.  Add at least one item to your cart before entering codes.  Make sure your products satisfy the coupon requirements or the system will respond with "Invalid code".

Shopping cart with discount code area highlighted